Support

We usually reply within 48 hours

Get help

Something not working, or just want to say hi? Email us at hello@mauvy.me and we'll get back to you as soon as we can.

Common questions

Forgot how to unlock? Mauvy. uses your device's Face ID — if Face ID fails, your device passcode is the fallback. Recordings missing? Check Settings → Storage inside the app; entries are stored locally and are removed if the app is deleted.

Feature requests

Mauvy. is shaped by its community. Send ideas to hello@mauvy.me with the subject 'Idea' — we read everything.

A note on wellbeing

Mauvy. is a diary, not a crisis service. If you're going through something heavy, please reach out to local emergency services or a helpline in your country.

Email hello@mauvy.me